FAQ

General questions

Here we answer some frequently asked questions. However, if you can't find the answer to your question, please feel free to contact us at support@theluxurycabinet.com.

Are all items at the luxury cabinet guaranteed original?

All the items we offer have been thoroughly checked for authenticity. Every brand and every model has its own characteristics and special attributes, which we can identify through a lot of experience and research. Nevertheless, to be on the safe side in case of potential superfakes (i.e. particularly good and authentic-looking plagiarisms), we seek a second opinion from recognised specialists for special models.

Do I get a certificate from you?

Can I return an item?

Of course, an item can be returned to us within 14 days of receipt of the delivery. To do this, the item must be in the same condition and labels must still be attached. Within 4 working days after we have received the item back, we will then refund it using the same payment method that was used for the payment. The right of return does not apply in the case of collection.

Do you deliver worldwide?

How do I sell my items to you?

We offer several ways to sell an item. Feel free to send us photos and further information via our form.

Commission
You send us your item, we do the offering and selling.

Purchase
We are happy to purchase particularly classic and special items directly.

Exchange
You have found something in our shop that you particularly like and you also have something yourself that you would like to sell? We would be happy to trade in your items and credit them towards your purchase. Of course, this is also possible if there is still a difference - we will either pay this or you can pay it via one of our many payment methods.

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