Cancellation policy
You have the right to cancel this contract within fourteen days without giving any reason.
In the case of a purchase contract, the revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or the last item.
In case of a personal handover (e.g. purchase in our showroom) the right of withdrawal does not apply.
To exercise your right of withdrawal, you must inform us (the cabinet GmbH Kaiserstraße 11 60311 Frankfurt am Main Tel.: 0049 157 72110914, e-mail: contact@theluxurycabinet.com) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You can use the enclosed sample cancellation form for this purpose, which is, however, not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period.
Consequences of the right of withdrawal
If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the period of fourteen days.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.
Sample cancellation form
(If you wish to revoke the contract, please complete and return this form).
To
the cabinet GmbH
Kaiserstraße 11
60311 Frankfurt am Main
Tel: 0049 157 72110914
E-mail: support@theluxurycabinet.com
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in the case of notification on paper)
Date
(*) Delete as applicable.
Exclusion of the right of withdrawal
We would like to point out that a right of withdrawal according to § 312g para. 2 BGB does not exist by law for goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. In addition, there is no right of withdrawal for a purchase with personal delivery such as purchase or collection in our showroom.